While doing a walk-through with a regional manager, they discover that Stan stacked butter next to a heating vent due to there not being enough room on the shelf, causing it to melt. Stan blames it on poor training by Steve to get him in trouble, which Tom joins in the criticizing of Steve.
As they look on, a mother pushing her child Joshua slips in the butter, causing Joshua to careen through the store and crash upside down into a display of habanero salsa. A jar of the salsa ignites, causing Joshua's shopping cart car to burst into flames and explode. Steve is fired as a result of Stan's sabotage.
Stan passes Tom at the grocery while naked in a shopping cart, pretending to paddle a boat while mentally banishing everyone in "Morning Mimosa".
Tom is present at the unveiling of the town mural after it is "restored" by Stan in "The Mural of the Story" and was to be a panelist for the Mayoral election in "Railroaded" before the segment is cut short.
Stan tries to find something exotic at Tom's store in "The Hand that Rocks the Rogu". Tom is shown in an emergency room after eating under cooked meat-ghetti and spag-balls in "Businessly Brunette" and appears in "Everyone is Happy in Utopia" in "300".
Tom is voiced by Josh Fadem.